Octihealth, Inc. Privacy & Communication Policy
Effective Date: October 2025
This Privacy & Communication Policy outlines how Octihealth, Inc. collects, uses, and
protects your information when you submit a contact form or communicate with us by
phone, text, or email.
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Patient Consent and Communication Authorization
By submitting a form or providing your contact information, you consent to be contacted by
Octihealth, Inc. and its representatives via phone call, voicemail, text message (SMS), and
email for purposes related to your care, services, or inquiries.
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Text Message & Call Consent (TCPA)​
​You may receive calls or text messages at the number you provided, including through
automated systems, for scheduling, care coordination, or service updates. Message and data
rates may apply. You may opt out of text messages at any time by replying STOP. For help,
reply HELP. Consent is not a condition of receiving services.
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Email Consent (CAN-SPAM)
Emails from Octihealth may include general information about services, educational
resources, or updates. You can unsubscribe at any time by replying 'UNSUBSCRIBE' or
following included instructions.
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HIPAA Notice of Privacy Practices
Messages and forms may contain limited health-related information necessary for
coordination of care. Octihealth protects all personal information in compliance with the
Health Insurance Portability and Accountability Act (HIPAA). You may review our full Notice
of Privacy Practices at: https://octihealth.com/notice-of-privacy-practices.
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No Inducements
Octihealth does not offer gifts, payments, or any other incentives in exchange for patient
referrals. All services are provided in accordance with federal and state laws, including
Medicare and Medicaid regulations.
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Your Rights
You have the right to request access, correction, or deletion of your information consistent
with applicable laws. To exercise your rights or opt out of communications, contact us at
privacy@octihealth.com or call 847-305-5484.
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Acknowledgment
By submitting your information through our website or other communication methods, you
acknowledge that you have read, understood, and agreed to this Privacy & Communication
Policy.
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